Job Overview
- Company name Mercure Hotel Dubai Barsha heights
Front desk agent careers | Latest jobs updated Now: Find the latest Hotel and Front desk and other career opportunities on ehowfind today for your career development
Mercure Hotel Dubai Barsha Heights is seeking a reliable and customer-oriented Front Desk Agent to join our team in the hospitality industry. As a Front Desk Agent, you will serve as the first point of contact for our guests, ensuring exceptional service from check-in to check-out. If you have excellent communication skills, a friendly demeanor, and a passion for delivering outstanding customer service, we want to hear from you!
Front desk agent Responsibilities
- Greet and welcome guests with a warm and friendly demeanor
- Assist guests with check-in and check-out processes
- Provide information about hotel facilities, services, and local attractions
- Handle guest requests and complaints promptly and professionally
- Maintain guest records and ensure accurate documentation
- Answer phone calls and respond to emails in a timely manner
- Process payments and manage guest accounts
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Requirements
- High school diploma or equivalent
- Previous experience in a customer service role, preferably in the hospitality industry
- Excellent communication and interpersonal skills
- Proficient computer skills, including knowledge of hotel reservation software
- Ability to handle cash and process payments accurately
- Strong problem-solving and multitasking abilities
- Flexibility to work in shifts, including evenings, weekends, and holidays
This is an opportunity to work in a leading hospitality establishment in the Middle East. We are looking to hire ambitious, talented, energetic and highly motivated personnel to fill the vacancy.
Interested candidates for the Front desk agent | Mercure Hotel Dubai Barsha Heights role, are encouraged to send their updated cv with covering letter to the email sawkat.mir@accor.com or use the APPLY below Button to attach their CV directly.
The application should be in the format
Subject: Position – your Name
Note: Only Shortlisted candidates will be contacted directly.
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More Information
- Address Sheikh Zayed Road Dubai - Barsha Heights - Dubai
- Experience Level Intermediate.
- Total Years Experience 2-5
- working hours 8
- Total Jobs 14 Jobs
- Category Hotels and Restaurants
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