Job Overview
- Company name Grand Millennium Hotel Dubai
- Salary Offers AED 2,200+
We are looking for highly organized candidates with excellent people skills for the position of a Guest Service Agent/Receptionist at Grand millennium Hotel Dubai. Guest Service Agent/Receptionist are responsible for providing front desk services to guests, undertaking various administrative duties, and diffusing conflict or tension in hotels, among other duties.
The best Guest Service Agent/Receptionist will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.
Guest Service Agent/Receptionist Responsibilities:
- Greeting guests upon arrival and making them feel welcomed.
- Administering check-ins and check-outs.
- Providing front desk services to guests.
- Assigning rooms and taking care of administrative duties.
- Delivering mail and messages.
- Processing guest payments.
- Coordinating with bell service and staff management.
- Being a source of information to guests on various matters such as transport and restaurant advice.
- Processing meal and beverage requests.
- Accommodating general and unique requests.
- Diffusing conflict or tense situations with guests.
Requirements:
- High school diploma or GED.
- 2+ years of customer service experience.
- Certificate or diploma in hospitality advantageous.
- Exceptional interpersonal skills.
- Excellent written and verbal communication.
- Good time management and organizational skills.
- Conflict resolution experience.
- Patience and good listening skills.
Interested candidates for the Guest Service Agent/Receptionist role at Grand Millennium Hotel Dubai, are encouraged to send their updated cv with covering letter to the email careers.gmhd@millenniumhotels.com
The application should be in the format: Subject: Position – your Name
Note: Only Shortlisted candidates will be contacted.
Related
More Information
- Address SHEIKH ZAYED ROAD - EXIT 36, BARSHA HEIGHTS, UNITED ARAB EMIRATES
- Experience Level Intermediate.
- Total Years Experience 2-5
- working hours 8
- This job has expired!
Millennium Hotels
- Total Jobs 10 Jobs
- Category Hotels and Restaurants
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