Job Overview
- Company name Majestic Hotel Bur Dubai
The Majestic Hotel is seeking a professional and customer-oriented Guest Service Agent to join our team. As a leading establishment in the hospitality industry, we pride ourselves on providing exceptional service and unforgettable experiences to our guests. The Guest Service Agent will play a crucial role in ensuring guests have a seamless and pleasant stay at our hotel.
Guest Service Agent | Majestic Hotel Responsibilities
- Greet guests, check them in, and provide them with an exceptional welcome experience
- Handle guest inquiries and provide accurate information about hotel amenities, services, and local attractions
- Manage guest reservations, including check-ins, check-outs, and room assignment
- Collaborate with housekeeping and maintenance departments to ensure guest rooms are clean, well-maintained, and ready for occupancy
- Process payments and maintain accurate records of transactions
- Address and resolve guest complaints and concerns in a timely and professional manner
- Assist guests with luggage, transportation, and other requests as needed
- Promote hotel features and special promotions to maximize revenue and enhance guest experience
- Uphold the highest standards of professionalism and customer service at all times
Related Guest Service Agent | Majestic Hotel Careers
Requirements
- Previous experience in a similar role within the hospitality industry
- Excellent interpersonal and communication skills
- Strong problem-solving abilities and a proactive approach to guest issues
- Proficiency in using computer systems and hotel reservation software
- Ability to multitask and work efficiently in a fast-paced environment
- Flexibility to work various shifts, including nights, weekends, and holidays
- Strong attention to detail and organizational skills
- Knowledge of local attractions, restaurants, and transportation options
- Familiarity with hotel safety and security procedures.
This is an opportunity to work in a leading hospitality establishment in the Middle East. We are looking to hire ambitious, talented, energetic and highly motivated personnel to fill the vacancy.
Interested candidates for the Guest Service Agent | Majestic Hotel role, are encouraged to send their updated cv with covering letter to the email careers@majestichotels.com or use the APPLY below Button to attach their CV directly.
The application should be in the format:
Subject: Position – your Name
Note: Only Shortlisted candidates will be contacted. To Join Immediately, anyone have previous experience in Hotels and locally available or currently on the same position are welcome to apply.
Related
More Information
- Address Bur Dubai, Dubai, UAE
- Experience Level Entry-level.
- Total Years Experience 2-5
- working hours 9
- Total Jobs 3 Jobs
- Category Hotels and Restaurants
- Location Dubai
- phone number +971 4 359 8888
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