Job Overview
- Company name Royal Central Hotels Palm jumeirah
We are seeking a highly motivated and enthusiastic Guest Relation Officer to join our team at Royal Central Hotels Palm Jumeirah. As a luxury hotel located on one of Dubai’s most prestigious islands, we strive to provide our guests with an exceptional experience and unforgettable memories. The Guest Relation Officer will be responsible for ensuring that our guests’ needs are met and exceeded throughout their stay, and will play a vital role in providing a warm and welcoming atmosphere.
Guest relation Officer Responsibilities
- Greet and welcome guests upon their arrival at the hotel
- Escort guests to their rooms and assist with the check-in process
- Provide information and assistance to guests regarding hotel facilities, services, and local attractions
- Handle guest complaints and ensure prompt resolution
- Coordinate with other hotel departments to meet guests’ requests and preferences
- Maintain a high level of knowledge about the hotel’s offerings and promotions
- Conduct regular follow-ups with guests to ensure their satisfaction
- Provide support and coordination for special events and VIP guests
Related Guest Relation Officer Careers
Requirements
- Minimum of 2 years of experience in a similar position within the hospitality industry
- Excellent communication and interpersonal skills
- Fluent in English; additional languages are a plus
- Demonstrated ability to handle difficult situations with professionalism and composure
- Strong problem-solving skills
- Ability to multitask and prioritize tasks effectively
- High level of attention to detail
- Flexible schedule, including weekends and holidays
This is an opportunity to work in a leading hospitality establishment in the Middle East. We are looking to hire ambitious, talented, energetic and highly motivated personnel to fill the vacancy.
Interested candidates for the Guest relation officer | Royal central hotels Dubai Palm Jumeirah role, are encouraged to send their updated cv with covering letter to the email Careers.RC@central-hotels.com or use the APPLY below Button to attach their CV directly.
The application should be in the format:
Subject: Position – your Name
Note: Only Shortlisted candidates will be contacted.
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More Information
- Experience Level Intermediate.
- Total Years Experience 2-5
- working hours 8
- Total Jobs 7 Jobs
- Category Hotels and Restaurants
- Location Dubai
- phone number 048 73 2100
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