Job Overview
- Company name Majestic hotel Bur Dubai
- Salary Offers Negotiable
We are seeking a Guest Relation Officer to join our team at Majestic Hotel, a premier destination in the hospitality industry. As a Guest Relation Officer, you will be responsible for ensuring that our guests have a memorable and enjoyable stay with us. You will play a crucial role in creating a warm and welcoming environment for our guests, providing them with exceptional service and ensuring their needs are met during their stay.
Guest Relation Officer | Majestic Hotel Responsibilities
- Greet and welcome guests upon arrival, making them feel valued and important.
- Offer assistance and provide guidance to guests, answering any questions they may have.
- Handle check-in and check-out procedures efficiently and accurately.
- Manage guest requests and complaints promptly and effectively, resolving issues to the guest’s satisfaction.
- Coordinate with other departments to ensure smooth guest experiences, such as arranging transportation, making restaurant reservations, or organizing special events.
- Provide recommendations for local attractions and activities, tailored to the interests of each guest.
- Maintain a professional appearance and behavior at all times, adhering to our hotel’s standards of service.
Related Guest Relation Officer | Majestic Hotel Careers
Requirements
- At least 2 years of experience in a customer service role, preferably within the hospitality industry.
- Excellent interpersonal and communication skills, with the ability to interact effectively with guests from diverse backgrounds.
- Strong problem-solving skills, with the ability to handle guest complaints and resolve issues in a timely manner.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Proficient in using computer systems and software, including Microsoft Office and hotel management systems.
- Attention to detail and strong organizational skills.
- Fluency in English is required, while knowledge of other languages is a plus.
This is an opportunity to work in a leading hospitality establishment in the Middle East. We are looking to hire ambitious, talented, energetic and highly motivated personnel to fill the vacancy.
Interested candidates for the Guest Relation Officer | Majestic Hotel role, are encouraged to send their updated cv with covering letter to the email careers@majestichotels.com or use the APPLY below Button to attach their CV directly.
The application should be in the format:
Subject: Position – your Name
Note: Only Shortlisted candidates will be contacted. To Join Immediately, anyone have previous experience in Hotels and locally available or currently on the same position are welcome to apply.
Related
More Information
- Address Bur Dubai, Dubai, UAE
- Experience Level Intermediate.
- Total Years Experience 2-5
- working hours 9
- Total Jobs 3 Jobs
- Category Hotels and Restaurants
- Location Dubai
- phone number +971 4 359 8888
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