Job Overview
- Company name Majestic Hotel Bur Dubai
- Salary Offers 3800
The Majestic Hotel is seeking a dependable and motivated individual to join our team as a Front Desk Supervisor. As a front desk supervisor, you will play a crucial role in ensuring our guests have an exceptional experience from check-in to check-out. This position offers a great opportunity for growth and advancement within the hospitality industry.
Front Desk Supervisor Responsibilities
- Supervise the front desk staff, including scheduling, training, and evaluating performance
- Ensure smooth and efficient operations of the front desk, ensuring guests receive prompt and courteous service
- Handle guest complaints and resolve issues in a timely and effective manner
- Oversee the check-in and check-out process, ensuring accuracy and compliance with hotel policies
- Assist guests with inquiries, providing information about hotel facilities, local attractions, and services
- Maintain a clean and organized front desk area, including maintaining adequate supplies
- Implement and enforce hotel policies and procedures, ensuring compliance by front desk staff
- Act as a liaison between guests and other hotel departments, resolving any issues or concerns
- Assist with revenue management, including room rate adjustments and upselling of hotel services
- Monitor and support the safety and security of guests and staff, following hotel security guidelines
Related Front Desk Supervisor | Majestic Hotel Careers
Requirements
- High school diploma or equivalent; Bachelor’s degree in hospitality or related field preferred
- Minimum of 2 years of experience in a front desk role in the hospitality industry
- Strong leadership and supervisory skills, with the ability to motivate and train a team
- Excellent communication and interpersonal skills, with the ability to provide exceptional customer service
- Proficiency in using hotel management software and Microsoft Office Suite
- Strong problem-solving skills, with the ability to handle guest complaints and resolve issues
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Flexibility to work evenings, weekends, and holidays as required
- Knowledge of hotel operations and industry trends
- Attention to detail and ability to maintain a high level of accuracy in work
This is an opportunity to work in a leading hospitality establishment in the Middle East. We are looking to hire ambitious, talented, energetic and highly motivated personnel to fill the vacancy.
Interested candidates for the Front Desk Supervisor | Majestic Hotel role, are encouraged to send their updated cv with covering letter to the email careers@majestichotels.com or use the APPLY below Button to attach their CV directly.
The application should be in the format:
Subject: Position – your Name
Note: Only Shortlisted candidates will be contacted. To Join Immediately, anyone have previous experience in Hotels and locally available or currently on the same position are welcome to apply.
Related
More Information
- Address Bur Dubai, Dubai, UAE
- Experience Level Mid-level.
- Total Years Experience 2-5
- working hours 9
- Total Jobs 3 Jobs
- Category Hotels and Restaurants
- Location Dubai
- phone number +971 4 359 8888
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