Job Overview
- Company name Nehal Hotels
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Nehal Hotel is seeking a dedicated and detail-oriented Front Desk Night Supervisor to join our team in the hospitality industry. As the Front Desk Night Supervisor, you will play a crucial role in ensuring seamless operations during the overnight hours. You will be responsible for providing exceptional customer service to our guests and overseeing the overall functioning of the front desk area.
Front desk night Supervisor Responsibilities
- Oversee the night operations of the front desk and ensure smooth check-in and check-out processes.
- Greet and check-in guests, verify their information, and assign rooms according to their preferences and special requests.
- Handle guest inquiries and provide accurate information about hotel facilities, services, and local attractions.
- Assist in resolving guest complaints and issues in a timely and efficient manner to ensure guest satisfaction.
- Monitor and maintain the cleanliness and appearance of the front desk area.
- Train and supervise front desk staff, ensuring they adhere to hotel policies and procedures.
- Prepare and distribute reports on occupancy, revenue, and other relevant data to the management team.
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Requirements
- Minimum of 2 years of experience in a front desk role in the hospitality industry.
- Excellent communication and interpersonal skills.
- Strong attention to detail and organizational abilities.
- Ability to work independently and make decisions during the night shift.
- Proficient in using hotel management software and other relevant computer programs.
- Ability to handle stressful situations and resolve conflicts.
- Flexibility to work overnight shifts and weekends.
This is an opportunity to work in a leading hospitality establishment in the Middle East. We are looking to hire ambitious, talented, energetic and highly motivated personnel to fill the vacancy.
Interested candidates for the Front desk night supervisor | Nehal Hotel Dubai role, are encouraged to send their updated cv with covering letter to the email hr.generalist@nehalhotel.com or use the APPLY below Button to attach their CV directly.
The application should be in the format:
Subject: Position – your Name
Note: Only Shortlisted candidates will be contacted directly.
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More Information
- Address Hamdan Bin Mohammed St - Al Zahiyah - E13 - Abu Dhabi
- Experience Level Senior or executive-level.
- Total Years Experience 2-5
- working hours 8
- Total Jobs 6 Jobs
- Category Hotels and Restaurants
- Location Abu Dhabi
- phone number 02 651 8888
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